FAQ
​How Do I Place An Order?
We have pre-made pieces in our inventory for immediate sale and we can customize almost anything. If you see a specific piece you like, add it to your cart. If you wish to customize a piece, explain in 500 words or less your ideas for customization. We will reach out to you to finalize your order and give you a final quote. Any piece on our site can be simulated, but since we use eclectic charms, pendants, and beads, no two products are exactly the same. If a product shows "out of stock" that means we can customize a similar piece upon request, but we do not have that exact item ready in our inventory.
Payment and Shipping
On most customized orders ($50.00 or more) shipping is included. Shipping is FREE until December 15th for our Grand Opening Online
​Secure Ordering & Payment Options
We accept PayPal, Major Credit Cards, and Manual Payment
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Returns & Refunds
All pieces have a 30-day repair or replace policy meaning if your fastener fails or your size isn't right, we will repair, size, or replace your piece with a similar product.
Privacy Policy
We do not sell your consumer information and all sales are through secure networks approved by Wix.